Data deletion

Data Deletion

Last updated November 9, 2026. How to disconnect from Quedone, and how to delete your data. Disconnecting stops posting but keeps your history. Deleting erases it.

Disconnecting an account (keeps your history)

In the app. Go to Accounts, choose the account and click Remove. Its access token is erased right away and posts that have not started are canceled. If the account has no post records, it is deleted. Otherwise its post history is kept until you ask for a full deletion. Results stop being collected, and counts already collected are deleted 90 days after collection.

Bluesky. Disconnecting ends the sign-in at Bluesky and erases the stored sign-in from our database right away. You can also remove the app in Bluesky's own settings.

In Facebook, Instagram or Threads. Removing Quedone from your apps and websites settings disconnects your accounts the same way. This alone does not delete your history. To delete it, also send a deletion request.

Deleting your data

Through Facebook. In Facebook's settings for apps and websites, find Quedone and send a data deletion request. Meta tells us automatically. You get a confirmation code and a link to check the status at any time.

By email. Write to michael@tovakabrands.com from the email you sign in with. A person handles it and confirms when it is done.

What a deletion request removes

For the accounts connected through your login:

• Access tokens, erased first so nothing can publish while the rest is deleted.
• The connected accounts themselves.
• Scheduled, canceled and published post records.
• Images, videos and covers you uploaded, unless a post in another account that is not being deleted still uses the same file. It is removed when that last post is.
• Review links, publishing logs and related alerts.
• Results data: engagement counts per post and daily follower counts.

Other people's accounts in the same business are not touched.

Files in Studio belong to the business, not to one account. They are deleted when a deletion request removes the business's last connected account, or when you ask us. A Studio file that was used on a post being deleted is deleted with that post. The words of Studio work, such as brand facts, journal entries and post text, are not removed by an automatic request. To delete them, email us and a person will handle it.

What we keep, and why

• A deletion record: the confirmation code, the platform user ID and the list of what was deleted, so we can show the request was completed.
• Connect link records: when a client connected an account through a connect link, a short record of that event, which can include the account's display name, is kept for security.
• Backups roll off on their normal schedule and are never restored to bring deleted data back.

How long it takes

A deletion request starts as soon as it arrives and usually finishes within minutes. If a step fails, it is retried automatically. If it still cannot finish, or we cannot match the request to an account, a person resolves it and contacts you. Every request is completed within 30 days.

What we cannot delete

Posts already published to Instagram, Facebook, Threads, Bluesky or any other platform live on that platform. Delete them there.

Questions

Email michael@tovakabrands.com. See also our Privacy Policy.